Mobility Plus

SERVICE ASSURANCE
& COVID 19

At Mobility Plus, the health and wellbeing of our staff, clients, healthcare professionals and communities is our highest priority.

Our total business – equipment and vehicle assessment, supply, servicing and repairs are on-going. During these unprecedented and challenging times, we remain committed to supporting and communicating with our community to ensure that everyone can continue to access the essential services that we provide.

As such, we have implemented a number of measures to help keep everyone safe as practicably possible.

We continue to be diligent with hygiene standards, regularly washing hands, using hand sanitiser and practicing social distancing. Hand sanitiser, wipes, gloves and masks are available and utilised in multiple locations within our showroom, office and factory areas. We have also increased the frequency of professional cleaning services during this time.

We will not proceed with any appointment if anyone in attendance is showing any symptoms of COVID-19 or if anyone in attendance has had direct contact in the last 14 days with a person who is confirmed or suspected of having COVID-19. We will be making this enquiry at the time of booking any appointments and before any visitor enters our building.

As we can ensure the effectiveness of the measures that we have implemented within our showroom and staff areas, we ask our clients and healthcare professionals to consider holding all appointments within our environment. If this is not feasible, we will require further information regarding the environment and those in attendance before proceeding with the appointment. Video and telephone conferencing options are also available.

As the situation continues to evolve, communicating with our network of clients, healthcare professionals, carers and business partners is a high priority to us.

We are assessing the situation daily and responding to the latest updates provided by many channels including the regulations and instructions issued by the Victorian State Government via the Department of Health and Human Services website:
https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

 

For the most up to date information, or if you have any concerns, questions or suggestions,
please contact us on 13000 11000 or email info@mobilityplus.com.au

Stay safe everyone. We are here for you and thank you for your continued support.

Mobility Plus Team